Question 1

Do I have to keep ventilating the room when the ablatum mini is working?

Accepted Answer

To get the maximum result, we advise to close the room where the ablatum mini is located

Question 2

Where should I place the ablatum mini in the room?

Accepted Answer

We advise to install the ablatum mini as close as possible to areas that have frequent activity and use by people, for example, dining areas, tables, couches, meeting rooms, etc.

Question 3

What is the effective room size for the ablatum mini to clean and purify the air?

Accepted Answer

The ablatum mini has been interpedently tested and certified for room sizes between 10m³ - 80m³ to clean and purify the air within 30 minutes, subject to physical obstacles to the air distribution in the room and the number of people.

Question 4

Does the ablatum mini kill airborne viruses?

Accepted Answer

The ablatum mini has been interpedently tested and certified to clean the air for Sars-CoV-2, and H1N1 Flu Virus.

Question 5

Does the ablatum mini improve the air quality?

Accepted Answer

Yes, the ablatum mini’s advanced technology quickly cleans the air in the room of  harmful particles, odours, bacteria’s, fungi, pollen, dust mites and micro-organisms.

Question 6

Is the ionisation unhealthy for humans and animals?

Accepted Answer

The ablatum mini is certified Ozone friendly so it will not harm humans and animals. In addition to removing harmful viruses and bacteria, the ablatum mini’s advanced bi-polar ionisation will purify the air which will assist to alleviate respiratory related problems, including allergies, coughs, and asthma.

Question 7

Does the ablatum mini need to be always switched on?

Accepted Answer

No. We advise to switch on the ablatum mini when people are in the room or alternatively, make use of the automatic built-in timer, which will operate for 10 consecutive hours, before going into standby mode and then automatically restarting this cycle at the set time.

Question 8

How long will the ablatum mini last?

Accepted Answer

The ablatum mini will last at least 11,000 -19,000 hours, before the number of ions produced will slowly begin to degrade.

Question 9

Are there any filters in the ablatum mini that need to be replaced?

Accepted Answer

No, due to the advanced technology used in the ablatum mini, there is no need for filters, therefore making the ablatum mini maintenance free and cost effective.

Question 10

Does the ablatum mini require maintenance?

Accepted Answer

The ablatum mini is maintenance free, but we recommend from time to time to remove dust from the unit by using compressed air, which is readily available in a spray bottle and for sale in most retail and online stores. Remember to unplug the unit, before undertaking this action.

Question 11

How long is the warranty on the ablatum mini?

Accepted Answer

1 year, subject to the warranty policy

Question 12

Is the ablatum mini noisy when operating?

Accepted Answer

The ablatum mini noise level is an industry leading <10db.

Question 13

What is the power consumption of the ablatum mini?

Accepted Answer

The ablatum mini is power efficient and only consumes 5W/0.0005kWh.

Question 14

Does the ablatum mini comply with the Ozone requirements?

Accepted Answer

The ablatum mini has been independently tested and certified to be ozone friendly and comply with the local laws.

Question 15

How do you know if the device is working?

Accepted Answer

The ablatum mini is in operation, when the blue LED light is ON and the fan is running.

Question 16

What is included in the box of the ablatum mini?

Accepted Answer

The following items are included: main unit, power cable, wall & desk mount, and user manual.

Question 17

How to install the ablatum mini?

Accepted Answer

The ablatum mini requires no installation when the device is used on a desk and/or shelf. If your preference is to wall mount, then it can simply be installed with two screws and the metal wall plate included with the device.

Question 18

My timer function is not working properly?

Accepted Answer

The most likely scenario is that there has been a power outage or power surge. In the event of such interruption, the ablatum mini timer will reset to the factory setting. To rectify, the user should reset the 10-hour timer function to their desired time, as described in the user manual.